906 Allen St #1321, Dallas, TX 75204-5984
(214) 823-9853 or (214) 395-8691

 mcsummers@pipeline.com

Selected Accomplishments:

Managerial:

• Developed administrative and patient care processes in coordination with 2 other administrative directors to facilitate efficient, patient and physician friendly processes maximizing the use of information technology.

• Responsible for the evaluation and acquisition of all software and hardware, including capital budget items totaling approximately $6 million dollars over the past four years.

• Responsible for controlling and monitoring a departmental operational budget of over $1 million each year and creation of an in-house Information Systems department where none had previously existed.

• Interviewed, selected, trained, scheduled, supervised, and evaluated a direct reporting staff of 10 FTEs plus indirect reporting of 12 FTEs through the administration of a $1 million outsourcing contract.

• Manages overall operation of the Information Systems department, including all personnel matters, system security, data confidentiality, application development and strategic direction.

• Reengineered work flows to reduce clerical personnel and increase professional staff within the same allocation of labor dollars.

• Developed written policies and procedures to maximize personnel and streamline functions.

Project Management:

• Directed and managed the implementation of a full scope of MEDITECH Client/Server products in new facility as well as other specialty cardiovascular information products. All products were implemented in a 3-4 month time frame.

• Coordinated installation and evaluation of a $2.5 million HBOC wireless clinical documentation, radiology and enterprise wide patient scheduling systems along with the replacement of the campus’ cabling infrastructure from an Arcnet system to a fiber optic based TCP/IP system.

• Evaluated, selected and coordinated the installation of a HUBLink interface engine to replace point-to-point interfaces.

• Proposed, planned, budgeted and coordinated the installation of the Patient Care Technologies remote access network of 20 handheld terminals and a NOVELL personal computer network of 5 nodes, along with providing for integration of data with the main hospital information system through the development of interfaces.

• Proposed, planned, budgeted and coordinated the installation of a NOVELL campus-wide personal computer network of over 60 nodes and ten applications from a previously standalone PC environment.

• Coordinated the connection of 21 physician offices and an off-site clinic with on-line access all clinical and appropriate financial data in the MEDITECH hospital information system via a modem system with dial back security and multiplexors.

• Coordinated and planned the installation of all the MEDITECH financial applications, as well as the Radiology and Appointment Scheduling systems.

• Assisted and supervised the implementation of the MEDITECH clinical and administrative applications

Technical Skills:

• Provided for replacement of outdated hardware with 2 DEC Alpha machines, increasing disk storage by 332%, decreasing electrical consumption, while providing for increased reliability of data availability.

•  Increased disk space and CPU capabilities by 360% and device potential by 30% over three years through the installation of an additional Data General AViiON 5200+ CPU, 4 additional RA82 drives on the DEC VAX 3600 CPUs and 26 additional DECServer 200 terminal servers.

• Upgraded NOVELL personal computer system from a departmental system to a campus-wide network.

• Maintained ten personal computer applications, three servers, and 56 personal computers with appropriate upgrades and provided for installation of a PC based electronic mail system.

• Assisted in selection of PBX replacement to include voice mail, T-1 call routing, and automated attendants and the installation and application of telemedicine and videoconferencing equipment.

• Designed, composed and organized custom reports as requested utilizing the MEDITECH Data Search and NPR Report Writer modules.

• Skilled in Internet utilization, employing FTP, Archie, Veronica, Gopher, Jughead, Mosaic and Netscape navigation tools.

• Designed and created the original World Wide Web Home Page for the John Folse Culinary Institute at Nicholls State University using HTML language.

• Coordinated the revision and redesign of the Nicholls State University Web site

Communications/Human Relations:

• Chairman of the Information Systems Steering and Strategic Planning Committee.

• Organized, developed and presented instructional seminars to hospital personnel and outside organizations on the state, regional, national, and international levels.

•  Developed, coordinated and presented instructional seminars to the public and corporate clients on the use of information technology and Internet promotion and development of individualized instruction for personal computer use in private homes.

•  Promoted the University’s programs through written press releases, composition and design of brochures, automated telecommunications systems, and personal contact with the public.

• Primary in-house support and liaison between the software vendor and hospital departments for ALL MEDITECH modules.

• Selected as Peer Group Leader for the Operations, MIS and NPR seminars at the MUSE International conferences with responsibilities of facilitating and guiding discussion, coordinating topics, drafting enhancement requests, monitoring development and reporting the outcome.

• Chair of the interdepartmental HCIS User Committee.

• Selected to formulate and deliver presentation on use of continuous quality improvement principles in information management to team of JCAH surveyors during 1994 re-accreditation process.

• Attended advanced seminars for MEDITECH software applications and the international MEDITECH user's group conference.

• Primary in-house support and liaison between the software vendor and hospital departments for the financial, Radiology, Appointment Scheduling and Office Automation modules.

SELEC TED SECURITY AND PRIVACY RELATED ACCOMPLISHMENTS

Administrative

• Reviewed and revised contingency planning and disaster recovery procedures, which were put into action during mandatory hurricane Floyd evacuation, to improve efficiency and effectiveness.
• Established policies and procedures for assignment of role based menus to ensure targeted access to confidential patient information.
• Developed formal documentation and policies for information systems access, including requisitions for new user ids, password regeneration and termination of employment procedures, which incorporated industry security standards.
• Initiated risk assessments for potential compromise of patient information via EDI transmissions, improper release of information, and physical access to records and systems.
• Formulated acceptable use policies and documents to support appropriate Internet use and confidentiality of proprietary and patient information.
• Revised and adjusted procedures on confidential patient statuses to ensure consistency while also providing better audit capabilities.
• Established audit procedures for review of patient access and potential confidentiality violations.
• Conducted community-wide presentations regarding healthcare privacy and confidentiality.
• Resource for management and human resources with regards to violations of confidentiality policies and assisted in employee disciplinary procedures when violations occurred.
• Provided consultation to small healthcare related organizations on HIPAA compliance.
  Resource for management and human resources with regards to violations of confidentiality policies and assisted in employee disciplinary procedures when violations occurred.
• Member of enterprise-wide Corporate Compliance, JCAHO Planning committees with responsibilities for all data and record management issues as well as assisting in some clinical and support matters as well as chaired HIPAA compliance team.
• Acted as a member of Internet web site advisory committee for establishing Internet publishing standards for the University and formulated appropriate policies and request forms for organizations and departments applying web based publishing capabilities.
• Conducted seminars in Internet use and publishing information, including policies on copyright infringement, logo usage, and student confidentiality.
• Established Internet access for management and acceptable use policies and documents to support appropriate use and confidentiality of proprietary information.

Physical Safeguards

• Centralized user access assignment and provided for proper authorization of access.
• Instituted changes to data backup procedures that allowed for longer rotation periods before overwriting tapes and offsite storage of all backup media.
• Directed installation of remote access systems for physician office use that incorporated password protection and dial back security.
• Developed confidentiality and security orientation presentation for oral, written and record based communication that is conducted at every new employee and volunteer orientation.
• Provided for documentation of changes, updates and testing of information systems in TEST mode prior to LIVE databases.

Technical

• Championed and provided oversight on installation of network security issues including firewall installation, Internet mail server setup, and enterprise-wide virus scan protection.
• Installed, educated and instructed clients on personal computer firewalls and settings.
• Established role based menus to ensure targeted access to confidential patient information.
• Revised and adjusted procedures on confidential patient statuses to ensure consistency while also providing better audit capabilities.
• Perform audits of dictionaries and user access notifying management of violations of policy.
• Modified installations of remote access methods for employee use which incorporated password protection multi levels of security.
• Improved installation of remote access systems for physician office and remote employee use that incorporated password protection multi levels of security.

Electronic Signature

·         Championed the use of electronic signatures to providers, as well as provided education on the legal and ethical considerations of use.

·         Revised electronic signature standards and methods to improve authentication and access.

·         Improved auditing and control of documents to ensure non-alterability once signed electronically.

Owner/Consultant, Summers Consulting, Dallas, TX	Aug 1997- present
Adminstrative Director, Information Systems and Support Services/CIO,     Baylor Jack and Jane Hamilton Heart & Vascular Hospital, Dallas, TX	Aug 2001 - Aug 2002
Director, Information Systems, Beaufort Memorial Hospital, Beaufort, SC	Jul 1998 – Jul 2000
Chief Information Officer, Springhill Memorial Hospital, Mobile, AL	Jan 1996 - Sep 1997
Graduate Assistant, Office of University Relations, Nicholls State University, Thibodaux, LA	Jan 1995 - Jan 1996
Director, Information Systems, Duncan Regional Hospital, Duncan, OK	Apr 1991- Jan 1995
Operations Supervisor, Information Systems, Woman's Hospital, Baton Rouge, LA	Sep 1987 - Apr 1991

• College of Health Information Management Executives (CHIME)
• Hospital Information Management Systems Society (HIMSS)
• SCHIMSS President-elect '99-'00
• DFWHIMSS
• LAHIMSS
• Technology & Information Management Society (TIMES), 1996-97
• Leadership Duncan Alumni Association Board of Directors, Secretary 1995
• MEDITECH User's Software Exchange (MUSE) 1988-1995, Region 5 Chairperson 1995
• LSU Alumni Association
• Mortar Board
• Omicron Delta Kappa
• LSU Alumni Association
• Nicholls State Alumni Association
• Member of Junior League of Dallas